SmartSpotter is offering its clients a new service: SmartSpotter Pro. Leading spotters from the SmartSpotter Team are now on hand to address merchandising, offering corrective solutions as soon as customers need them. The flexibility of the service means customers can move from a fixed-based resource to a more flexible and task-based solution.
SmartSpotter gives suppliers access to a team that, with phone in hand, are seconds away from your products and ready to be your eyes, ears and hands on the shop floor.
See what your consumers see in real-time and take action as soon as you need do while your agreements are being executed.
Pro Spotters can perform corrective actions on-demand and merchandise your products as required.
Along with SmartSpotter, Pro, there is a new service: SmartSpotter Team which allows suppliers to use SmartSpotter’s technology to consolidate all insights from different sources (crowd, internal Field Team and merchandisers) into a single solid platform. In that way, customers have consistent reporting and a thorough snapshot enabling a better decision-making process.
Take Liquor Legends, for example. They run mystery shopping campaigns using regular shoppers who visit their stores to understand their own level of in-store execution. Additionally, their Field Team uses the SmartSpotter Team platform to gather all insights and measure all activities in-store so they can be confident that individual stores are compliant with agreements. Reports from each source can be stored and made visible to all the Liquor Legends team in the one place, on the one platform. The integration allows the customer to use the results from one team to generate strategies for the other.
It is the most affordable way to fulfil your agreements, improve your field team and promotional execution and to have a clear brand overview in minutes, not days.
Either SmartSpotter CROWD, PRO or TEAM reports are equipped to share results in real-time with third parties if needed. This transparency brings the business another step closer to its company's mission: Strengthening the relationships between retailers and suppliers.
For more information, contact hello@smartspotter.com.au.
SmartSpotter is an Associate Member of the Drinks Association.